Privacy information of LIMES Schlossklinik Mecklenburgische Schweiz

1. introduction

With the following information, we would like to give you as a “data subject” an overview of the processing of your personal data by us and your rights under data protection laws. In principle, it is possible to use our Internet pages without entering personal data. However, if you want to use special services of our clinic via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent

The processing of personal data, such as your name, address, or e-mail address, is always in line with the German Data Protection Regulation (Datenschutz-Grundverordnung – DS-GVO), and in accordance with the country-specific data protection regulations applicable to the “LIMES Schlossklinik Fürstenhof GmbH”. By means of this privacy policy, we would like to inform you about the scope and purpose of the personal data collected, used and processed by us

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are also free to transmit personal data to us by alternative means, for example by telephone or by post

2. Person responsible

The responsible party within the meaning of the DS-GVO is:

LIMES Schlossklinik Mecklenburgische Schweiz GmbH

Gutshofallee 1, 17166 Teschow, Germany


Representative of the responsible person: Dr. Gert M. Frank

3. Data Protection Officer

You can reach the data protection officer as follows:

Bernd Kircher

Phone: 066196090636


You can contact our data protection officer directly at any time with all questions and suggestions regarding data protection

4. definitions

The data protection declaration is based on the terminology used by the European Directive and Ordinance Maker when issuing the Basic Data Protection Regulation (DS-GVO). Our data protection statement should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance

We use the following terms, among others, in this privacy policy:

4.1 Personal data

Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

4.2 Person concerned

Data subject is any identified or identifiable natural person whose personal data are processed by the controller (our clinic).

4.3 Processing

Processing means any operation or set of functions that is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4.4 Restriction of processing

Restriction of processing is the marking of stored personal data to limit their future processing.

4.5 Profiling

Profiling is any automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyze or predict aspects concerning that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

4.6 Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

4.7 Processor

A processor means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

4.8. receiver

A recipient is a natural or legal person, public authority, agency, or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered recipients.

4.9. third party

Third-party means a natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

4.10 Consent

Consent is any expression of will in the form of a declaration, or other unambiguous, affirmative action made voluntarily by the data subject for the specific case in an informed manner and in a precise manner, by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

5. legal basis of processing

Art. 6 para. 1 lit. a DS-GVO (in conjunction with § 15 para. 3 TMG) serves our clinic as the legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the provision of another service or consideration, the processing is based on Art. 6 (1) lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example, in cases of inquiries about our services

If our clinic is subject to a legal obligation by which processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 (1) lit. c DS-GVO

In rare cases, the processing of personal data might become necessary to protect the vital interests of the data subject or another natural person. For example, this would be the case if a visitor were injured on our premises. As a result, his or her name, age, health insurance data, or other vital information had to be passed on to a doctor, hospital, or other third parties. Then the processing would be based on Art. 6 para. 1 lit. d DS-GVO

Finally, processing operations could be based on Art. 6(1)(f) DS-GVO. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our clinic or a third party, provided that the interests, fundamental rights, and freedoms of the data subject are not overridden. Such processing operations are permitted to us because the European legislator specifically mentioned them. In this respect, he took the view that a legitimate interest could be assumed if you are a patient of our clinic (recital 47 sentence 2 DS-GVO)

6. Transfer of data to third parties

A transfer of your personal data to third parties for purposes other than those listed below does not take place.

We will only disclose your personal data to third parties if:

  1. you have given your express consent in accordance with Art. 6 para. 1 p. 1 lit. a DS-GVO,
  2. the disclosure is permissible under Art. 6 para. 1 p. 1 lit. f DS-GVO to protect our legitimate interests, and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data
  3.  a legal obligation exists for the disclosure according to Art. 6 (1) p. 1 lit. c DS-GVO, as well as
  4. this is legally permissible and required under Art. 6 para. 1 p. 1 lit. b DS-GVO for the processing of contractual relationships with you.

To protect your data and to allow us to transfer data to third countries (outside the EU/EEA) if necessary, we have concluded commissioned processing agreements based on the standard contractual clauses of the European Commission

7. Technology

7.1 SSL/TLS encryption

This site uses SSL or TLS encryption to guarantee the security of data processing and to protect the transmission of confidential content, such as orders, login data, or contact requests that you send to us as the operator. You can recognize an encrypted connection by the fact that there is a “https://” instead of a “http://” in the address line of the browser and by the lock symbol in your browser line

We use this technology to protect your transmitted data.

7.2 Data collection when visiting the website

During the merely informational use of our website, i.e., if you do not register or otherwise transmit information to us, we only collect such data that your browser sends to our server (in so-called “server log files”). Our website collects a series of general data and information with each call of a page by you or an automated system. This general data and information are stored in the server log files. The following can be recorded

  1. browser types and versions used,
  2. the operating system used by the accessing system,
  3. the Internet site from which an accessing system arrives at our Internet site (the so-called referrer),
  4. the sub-websites that are accessed via an accessing system on our website,
  5. the date and time of access to the Internet site,
  6. an Internet protocol address (IP address),
  7. the Internet service provider of the accessing system,

We do not draw conclusions about your person using this general data and information. This information is instead needed to

  1. deliver the contents of our website correctly,
  2. optimize the content of our website and the advertising for it,
  3. to ensure the permanent functionality of our IT systems and the technology of our website, as well as
  4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

Therefore, the data and information collected will be evaluated by us on the one hand statistically and on the other hand to increase the data protection and data security of our clinic and ultimately to ensure an optimal level of protection for the personal data we process. The data of the server log files are stored separately from any personal data provided by a data subject.

The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DS-GVO. Our legitimate interest follows from the purposes for data collection listed above.

8. cookies

8.1 General information about cookies

We use cookies on our website. When you visit our site, these are small files automatically created by your browser and stored on your IT system (laptop, tablet, smartphone, or similar).

In the cookie, information is stored in each case in connection with the specific end device used. However, this does not mean that we gain direct knowledge of your identity.

The use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your terminal device for a certain fixed period. If you revisit our site to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

Furthermore, we use cookies to statistically record our website’s use and evaluate it to optimize our offer for you. These cookies let us recognize that you have already visited our site when you revisit it. These cookies are automatically deleted after a defined period.

8.2 Legal basis for the use of cookies

The data processed by cookies, which are required for the proper functioning of the website, are thus necessary to protect our legitimate interests and those of third parties, according to Art. 6 (1) p. 1 lit. f DS-GVO

For all other cookies, it applies that you have given your consent to this within the meaning of Art. 6 (1) lit. a DS-GVO via our opt-in cookie banner.

Contact us / contact form

Personal data is collected when contacting us (e.g., via contact form or e-mail). The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for responding to your request or contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request according to Art. 6 (1) lit. f DS-GVO. If your contact aims after a contract, the other legal basis for the processing is Art. 6 (1) lit. b DS-GVO. Your data will be deleted after the final processing of your request. This is the case if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that there are no statutory retention obligations to the contrary

10. Web analysis

10.1 Google Analytics

On our websites, we use Google Analytics, a web analytics service provided by Google Ireland Limited ( (Gordon House, Barrow Street, Dublin 4, Ireland; from now on, “Google”). In this context, pseudonymized usage profiles are created, and cookies (see point “Cookies”) are used. The information generated by the cookie about your use of this website, such as

Browser type/version,

operating system used,

referrer URL (the previously visited page),

host name of the accessing computer (IP address),

time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, compile reports on website activity, and provide other services related to website and internet use for market research and demand-oriented design of these web pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking)

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website.

These processing operations are carried out exclusively when explicit consent is given following Art. 6 Para. 1 lit. a DS-GVO

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (

Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help (

11. Plugins and other services

11.1 Google Tag Manager

This website uses Google Tag Manager, a cookie-less domain that does not collect personal data.

Through this tool, “website tags” (i.e., keywords embedded in HTML elements) can be implemented and managed via an interface. By using Google Tag Manager, we can automatically track which button, link, or personalized image you have actively clicked on and record which website contents are of particular interest to you.

The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have deactivated at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

These processing operations occur exclusively when explicit consent is given following Art. 6 (1) lit. a DS-GVO.

11.2 YouTube (videos)

We have integrated YouTube components on this website. YouTube is an Internet video portal that allows publishers to post video clips free of charge and for other users to view, rate, and comment on them. YouTube allows the publication of all types of videos, which is why complete film and television programs and music videos, trailers, or videos made by users can be accessed via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Each time you call up one of the individual pages of this website that we operate and on which a YouTube component (YouTube video) has been integrated, the Internet browser on your IT system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at Within the scope of this technical procedure, YouTube and Google receive knowledge about which specific subpage of our website is visited by you.

If the data subject is logged in to YouTube simultaneously, YouTube recognizes which specific sub-page of our website you are visiting when you call up a sub-page containing a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as calling up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent the transmission by logging out of your YouTube account before accessing our website.

These processing operations are carried out exclusively with the granting of explicit consent according to Art. 6 (1) lit. a DS-GVO.

The privacy policy published by YouTube, which is available at, provides information about the collection, processing, and use of personal data by YouTube and Google.

11.3 Whatsapp

We have integrated Whatsapp on this website. Learn more about it at “read more”.

12. Your rights as a data subject


12.1 Right to information Art. 15 DS-GVO

You have the right to receive from us at any time free of charge information about the personal data stored about you and a copy of this data following the statutory provisions.

12.2 Right of rectification Art. 16 DS-GVO

You have the right to request the correction of inaccurate personal data concerning you. Furthermore, you have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

12.3 Deletion Art. 17 DS-GVO

You have the right to demand that we delete the personal data concerning you without delay, provided that one of the reasons provided by law applies insofar as the processing or storage is unnecessary.

12.4 Restriction of processing Art. 18 DS-GVO

You have the right to demand that we restrict the processing if one of the legal requirements is met.

12.5 Data portability Art. 20 DS-GVO

You have the right to receive the personal data concerning you, which has been provided to us by you, in a structured, standard, and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, to whom the personal data has been provided, provided that the processing is based on consent according to Art. 6 (1) a DS-GVO or Art. 9 (2) a DS-GVO or on a contract according to Art. 6 (1) b DS-GVO and the processing is carried out with the aid of automated procedures unless the processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability according to Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from one controller to another controller, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

12.6 Objection Art. 21 DS-GVO

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out based on Art. 6(1)(e) (data processing in the public interest) or (f) (data processing based on a balance of interests) DS-GVO.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 DS-GVO.

If you object, we will no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

In individual cases, we process personal data to conduct direct marketing. You may object to processing personal data for such advertising at any time. This also applies to profiling insofar as it is related to direct advertising. If you object to our processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you, which we carry out for scientific or historical research purposes or statistical purposes under Article 89(1) of the DS-GVO, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in connection with using information society services, notwithstanding Directive 2002/58/EC, using automated procedures using technical specifications.

12.7 Revocation of consent under data protection law

You have the right to revoke consent to processing personal data at any time with effect for the future.

12.8 Complaint to a supervisory authority

You have the right to complain about our processing of personal data to a supervisory authority responsible for data protection.

13. Routine storage, deletion, and blocking of personal data

We process and store your personal data only for the period necessary to achieve the purpose of storage or if this has been provided for by the legislation to which our clinic is subject.

If the storage purpose ceases to apply or a prescribed storage period expires, the personal data will be routinely blocked or deleted following the statutory provisions.

14. Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective statutory retention period. After the expiry of the period, the corresponding data will be routinely deleted, provided that they are no longer required for the performance or initiation of the contract

15. Actuality and change of the privacy policy

This privacy policy is currently valid and has the status: October 2020

Due to the further development of our websites and offers or changed legal or regulatory requirements, it may become necessary to change this privacy policy. You can access and print out the current data protection declaration at any time on the website at “”

This data protection declaration was created with the support of the data protection software: Kircher Datenschutz-Board.